Shipping Policy & Discounts
Shipping Policy & Discounts
Our shipping policy & discounts work for you. The more you spend, the more you save. Sometimes it’s free.
Discounts are automatic (no promo code needed). We will apply the balance to your order if shipping costs less than your discount.
Shipping Policy & Discounts
Canadian Customers
Economy Shipping ($2.00 or $3.50)
COST: Our flat rate for a bubble envelope weighing less than 100 grams is $2.00 or it’s FREE when you spend $15.99. If it weighs up to 200 grams, it is $3.50 or FREE when you spend $28.99. NOTE: Large items like Crucifixes do not qualify for economy shipping.
TIMELINE: It takes 4 to 14 business days to arrive at your door. However, without tracking, we are no longer responsible for items once they are in the mail. If it returns to us, we verify your info and then ship it again for free. Still, we have found this method to be generally reliable.
Canadian Customers
Most Tracked Shipping (up to $15.00)
DISCOUNT: The shipping discount is based on the value of your purchase. For example, an order of $80.00 qualifies for free tracked shipping. Sometimes the discount is greater than the shipping cost. If so, we apply the balance to your order.
LARGE ITEMS: Crucifixes up to 7 inches will fit into the flat-rate $15.00 boxes. All others depend on size, weight, and location.
TIMELINE: It takes about 1-2 weeks to arrive at your door.
American Customers
Most Tracked Shipping: $9.50 (CAD)
COST: The flat rate for shipping a small package (up to 4.4 lbs. (2kg) to the continental USA is $9.50 (CAD).
DISCOUNT: Your shipping discount is based on the value of your purchase. It’s FREE when you spend $52.99 (CAD). Sometimes the discount is greater than the shipping cost. If so, we apply the balance to your order.
TIMELINE: It usually takes 2-3 weeks to arrive at your door.
International Customers
- WHERE: Canada Post delivers to over 190 countries (not Somalia, Syria, or Russia).
- TRACKED SHIPPING: The cost to ship small, lightweight packages is $15.00 (CAD) (with a minimum order of $24.99). The weight limit for tracked shipping varies by country. A tracked shipment takes about 3 weeks to arrive. 31 countries qualify for tracked shipping. (Keep reading for the list of the 31 countries.)
- SURFACE SHIPPING: Surface shipping (not tracked) is the only option for most large or heavy packages. The cost is usually $15.00 (CAD). (We cover the balance when possible).
- TIMELINE: A tracked shipment takes about 3 weeks to arrive at your door. All other packages take 4 to 12 weeks.
- FREE SHIPPING? Spend $80.00 (CAD) for free shipping (usually). Shipping discounts are automatic (no promo code needed).
LIST OF 31 COUNTRIES THAT QUALIFY FOR TRACKED SHIPPING (wartime exceptions): Australia, Austria, Belgium, Brazil, China, Croatia, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Korea (South), Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom
Shipping Notes
Packaging
BUBBLE ENVELOPES: Our bubble envelopes have a 55-pound white paper covering and a thick .05cm (3/16″) bubble lining. They hold a small Cross or a few rosaries, bracelets, or chaplets.
BOXES: Our boxes pass a 200-pound test with locking tabs for added security. We use flat-rate shipping boxes when it is a less costly option. If your order doesn’t fit, we re-use our other packaging.
Payments
- WHEN TO PAY: Since we collect payments once your order is ready to ship, we ask that you verify your order with an email confirmation. Once your order is ready to ship, we contact you with a photo and the total cost and shipping discount. Once you have verified that your order is accurate, we will process your payment.
- HOW TO PAY: We accept PayPal for all orders. If you live in Canada or the US, we also accept e-transfer payments.
Haven't Heard Back From Us?
- NEW ORDERS: We usually reply to the order forms by the end of the day. You can check your spam/junk folder or reach out to us again.
- ALREADY ORDERED: Wait times are estimates. Sometimes, it takes longer.
How to Ship a Broken Rosary
If You Live in the USA
How to fill in the USPS Customs Form
- Section 1. DETAILED DESCRIPTION: Check “Other”, and indicate “repair”
- Section 2. DETAILED DESCRIPTION OF CONTENTS: Broken Rosary for Repair
- Section 5. VALUE (US$) $10.00 (not what you paid for it). For more than one rosary, they can be valued as low as $2.00 each. Otherwise, we have to pay duty and taxes on them and then the cost goes back to you. Since we are not purchasing them, the total value should be set as low as possible. We verified this with border officials.
FIRST STEP: Send us a repair request form.
Packaging Note
Shipping in a bubble envelope usually costs less than a box. A regular postal service is usually less costly than commercial shipping companies.
Shipping Costs
Large packages, remote locations, and rush orders will cost more than other shipments. Peak Season Pricing (October 30 to January 14) also impacts shipping costs.
Updates
We amend or update our Shipping Policy & Discounts from time to time. Please check back as often as you wish. We most recently updated it on April 14, 2024.
CREDITS
The LOGO image of Our Lady of Grace is original artwork by Martin Lariviere in 2009. We have the artist’s permission (my son). It is our exclusive trademark logo image.
A beautifully photographed sky by Donald Tong inspired the website’s colour scheme. Cropped portions of it are the background for the footer Bible verse. He shared it as a free download on pexels.com.
Raphael painted The Sistine Madonna circa (1513-1514). We made circular cut-outs from the original image.
The mailbox image is from our private collection. It is only for viewing while you are on our website.
We chose Canada photos from Pixabay (C1ri and Toptop54).
The American photo is shared on Pixabay by Cschikore.
Peggy Marco shared her caricatures on Pixabay.
Shvets on Pexels shared the photo of modern gadgets.
Beeasternchen on Pexels shared the photo of the map with eyeglasses on top of it.
Tumisu from Pixabay shared the update button image.
Our information is from general knowledge, experience, and shared internet resources. We’d like you to use it as a starting point for your research to verify facts and build a reference list.
IN REVIEW
We use bubble envelopes for small items. They have a thick (3/16-inch bubble lining). We also use sturdy boxes.
We offer economy or tracked shipping for Canadians. The more you order, the greater the discount.
We offer tracked shipping to the US. The more you order, the bigger the shipping discount.
We also offer international shipping. The bigger your order, the greater the shipping discount. You can request an estimate of the cost before you finalize your order.